You've unlocked some amazing benefits, friend.
Tailored shipments to meet your preferences — change, pause or cancel at any time. With The Wine Drop subscription, you’ll never run out of your favorite organically farmed, Napa Valley wines.
AS A CLIF FAMILY MEMBER, YOU’LL ENJOY THESE BENEFITS
Embark on a flavorful adventure, nurturing both palate and planet.
Clif Family partners with American Forests to support forest restoration efforts in critical ecosystems and bring Tree Equity to cities across North America.
As a member, you join a community that believes in creating a better world. Feel good about who feeds you and what you eat and drink.
After your order is processed, you will be emailed a tracking number along with the anticipated delivery date.
Wine Drop Members can select from shipments every two months or every three months!
Need to switch your frequency? Send us an email at membership@cliffamily.com
As a Wine Drop Member, you can look forward to $20 flat-rate shipping on 1-5 bottles of wine on every order.
Unlock complimentary ground shipping when you order 6+ bottles!
We ship to all US states except for Delaware, Mississippi, Rhode Island, and Utah.
For cancellations, reach out to our membership team at membership@cliffamily.com.
If you received the incorrect product, reach out to our membership team at membership@cliffamily.com.
In the unfortunate event of a damaged package, reach out to our membership team at membership@cliffamily.com for a replacement.
If your package was lost, reach out to our membership team at membership@cliffamily.com, and we’ll assist in sending a replacement.
Simply skip upcoming shipments through your account login upon receiving the two-week reminder. For holds, contact membership@cliffamily.com.
Yes, there’s a $35 restocking fee per package for returned items.
Indeed, a person aged 21 or over must sign for the delivery.
We ship all packages via FedEx.To manage your package, enroll in My FedEx here. For UPS preferences, contact our membership team at membership@cliffamily.com.
Visit our Tasting Room or Enoteca Reservation portal to make your reservation or email or concierge at wineryexperience@cliffamily.com.
You bet! You can use our Pay it Forward option to extend up to 4 complimentary tasting experiences to your friends and family, even if you aren't going to be present for the tasting!
Offer includes Rise & Wine, Seasonal and Cab Drop Tastings in our Clif Family Tasting Room. Excludes Enoteca Private Tasting Salon Experiences.
We've made it even easier for you to request donations for the philanthropic events you care about!
If you’re interested in requesting a donation for your nonprofit event, please submit your request by tapping this link.
What to Expect:
- Once submitted, you’ll receive a response within 1 week.
- Please note: We kindly ask that your donation requests be limited to one request per membership per calendar year.
- If your request is time-sensitive and needs to be fulfilled sooner, feel free to email Ashley directly at ashleycox@cliffamily.com with the name of your organization and the date the donation is needed.
- A quick heads-up: Sometimes emails from the Approve for Good platform can land in spam folders—be sure to check there if you don’t see a response within a week.
We appreciate you considering Clif Family as a partner in giving back to great causes.
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Need a hand with anything? Our team is here to help!
Phone Number: (707) 968-0625
Email: membership@cliffamily.com