Frequently Asked Questions
Everything you need to know about your Clif Family membership.
The Wine Drop | 3 Bottle
Uncork the flavor adventure with The Wine Drop! This is your exclusive pass to effortless, personalized wine enjoyment, delivering hand-selected, organically farmed Napa Valley wines perfectly tailored to your unique palate.
3-Bottle Wine Drop Member Benefits
- 20% Savings on Current Release Wine, Food & Gift Sets
- $20 Flat-Rate Shipping, and complimentary shipping on 6+ bottles
- Complimentary Experiences at the Clif Family Tasting Room
- Member Pricing at the Clif Family Enoteca Private Tasting Salon
and more! Read full benefits here.
You're unlocking some incredible benefits!
Membership Has Its Perks
Along with savings on every order, members can look forward to complimentary experiences in our tasting room by reservation, special pricing on private tastings in our Enoteca, member tickets for events & discounts on the Clif Family Bruschetteria Food Truck!
Add these to your shipment!
You can view a full breakdown of your member benefits here.
After your order is processed, you will be emailed a tracking number along with the anticipated delivery date.
3 bottles: $20 flat-rate
6+ bottles: Complimentary Shipping
We ship to all US states except for Delaware, Mississippi, Rhode Island, and Utah.
For cancellations, reach out to our membership team at membership@cliffamily.com.
If you received the incorrect product, reach out to our membership team at membership@cliffamily.com.
In the unfortunate event of a damaged package, reach out to our membership team at membership@cliffamily.com for a replacement.
If your package was lost, reach out to our membership team at membership@cliffamily.com, and we’ll assist in sending a replacement.
Simply skip upcoming shipments through your account login upon receiving your biling reminder. For longer holds, contact membership@cliffamily.com.
Yes, there’s a $35 restocking fee per package for returned items.
We ship all packages via FedEx.To manage your package,enroll in My FedEx here. For UPS preferences, contact our membership team atmembership@cliffamily.com.
Indeed, a person aged 21 or over must sign for the delivery.