Frequently Asked Questions
Everything you need to know about your Clif Family subscription
Community Club | 4 bottle
We’ve built something special for our friends, Napa neighbors, and fellow hospitality and industry pros. Join the Clif Family Community Club for exclusive savings, complimentary tastings, local discounts, and flexible wine subscriptions because good wine is even better shared.
4-Bottle Community Club Member Benefits
- 30% Savings on Current Release Wine, Food & Gift Sets
- $20 Flat-Rate Shipping, and complimentary shipping on 6+ bottles
- Complimentary Experiences at the Clif Family Tasting Room
- Member Pricing at the Clif Family Enoteca Private Tasting Salon
And More! Read All Member Benefits Here.
You're unlocking some incredible benefits!
Membership Has Its Perks
Along with savings on every order, members can look forward to complimentary experiences in our tasting room by reservation, special pricing on private tastings in our Enoteca, member tickets for events & discounts on the Clif Family Bruschetteria Food Truck!
Add these to your shipment!
You can view all of your member benefits here.
After your order is processed, you will be emailed a tracking number along with the anticipated delivery date.
3 bottles: $20 flat-rate
6+ bottles: Complimentary Shipping
We ship to all US states except for Delaware, Mississippi, Rhode Island, and Utah.
For cancellations, reach out to our membership team at membership@cliffamily.com.
If you received the incorrect product, reach out to our membership team at membership@cliffamily.com.
In the unfortunate event of a damaged package, reach out to our membership team at membership@cliffamily.com for a replacement.
If your package was lost, reach out to our membership team at membership@cliffamily.com, and we’ll assist in sending a replacement.
Simply skip upcoming shipments through your account login upon receiving your biling reminder. For longer holds, contact membership@cliffamily.com.
Yes, there’s a $35 restocking fee per package for returned items.
We ship all packages via FedEx.To manage your package,enroll in My FedEx here. For UPS preferences, contact our membership team atmembership@cliffamily.com.
Indeed, a person aged 21 or over must sign for the delivery.